Wow! I have found a very different management at A-1 from the irate lady. Owner Don Ward has repaired cars for me at his previous job at a major auto dealeship on Katy Freeway. Since opening his business on Louetta he has repaired my vehicle twice and each time the results were excellent. His dependable loaner car kept me in wheels, free of charge, while the work was done and I was kept informed regularly of the progress. Pricing was always within the guidelines of my insurance estimates and the transactions were smooth and with no problem. Those I have referred to him for collision repairs have all been complimentary. I will continue to recommend him as long as I get the kind of service he has given me in the past.
Pros: Work done right the first time. No annoying ""second trips"" to correct oversights.
Cons: limited, but adequate parking
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