I was frantic - my Sony vaio decided to drink some red wine...Well, OK, I smartly dumped a carafe of Merlot on my keyboard. I didn't turn it on and called New York Help. A nice fellow told to leave it off for a couple of days to dry and turn my laptop sideways. I did as directed and then turned it on. It worked by was a tad sluggish. So, I brought it into their West Side shop to return the favor for the nice advice. They wiped the inside clean and voila...I was computing fast in no time. And from now on, I'll keep my wine in a squeeze bottle!
Pros: free advice, compassionate
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