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Dirty, Non-responsive and Disappointing - Review by citysearch c | World of Nails & Spa

World of Nails & Spa

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Dirty, Non-responsive and Disappointing 6/11/2008

I've been to Contour in Plantation 4 times over the past 3 years. Unfortunately, their service, staff and facility has deteriorated each visit. Most recently, I sent my assistant there w/her fiance for their Together Forever pre-marital package. She described piles of dirty towels everywhere, including into the sauna which they were using, several dirty hot tubs, and non-responsive or non-existent staff. There was a scheduling error, so between their massage and nail treatments there was an hour gap of time. Between treatments, there was nobody around to direct them to the relaxation rooms, the restaurant or anywhere else. I'm sorry I sent my friends there as a wedding gift. It certainly wasn't the special day I'd hoped for, for them. Pros: Impressive facility, decent parking. Cons: Dirty towels everywhere!? Pedicurist on cel phone, doing one-handed leg scrub/massage. more
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