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Poor service, sent gift certificate with expired date - Review by citysearch c | Sumatra Salon and Spa

Sumatra Salon and Spa

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Poor service, sent gift certificate with expired date 5/13/2008

My children wanted to give me a gift certificate for a Bali Spa for Mother's Day. Since both the kids live out of town, it was important to them I receive the gift certificate on Mother's Day; they even paid an additional fee to have the certificate delivered on that particular Sunday. Imagine their disappointment when it did not arrive on Sunday NOR Monday. The certificate finally arrived Tuesday. The date on the Fed Ex form was changed from 5/10 to 5/12 (as the date given to Fed Ex) - the day after Mother's Day. The gift certificate had only one of the children's names on it as the gift giver. But the most disappointing thing was the expiration was 5/10/08...two days before it was sent. more
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