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CBEYOND IS A BAD DEAL, DON'T SIGN THEIR CONTRACT - Review by citysearch c | Cbeyond

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CBEYOND IS A BAD DEAL, DON'T SIGN THEIR CONTRACT 5/1/2008

...My first time on here so be patient. I have 3 contracts with CBEYOND communications & we're in Los Angeles. We switched from At&T to save a few bucks...WHAT A MISTAKE ! I'm just letting anyone who reads this be warned. This co. doesn't have the resources to match what we're all used to getting from the regular phone co.s They promised free caller id with name & number but they are charging us. they promised easy set up but you have to use your own T1 guy & your own phone guy. Then when it doesn't work THEY BLAME YOUR GUY--meanwhile you're losing hundreds of dollars a day ! ! Our line 3 only works part time. the T1 in one of my stores has NEVER worked !!!!!! The reason they want you to sign the contract is so that when they screw up you can't leave. It's nearly impossible to get out of their contract...so DON'T SIGN IT !!!!!! Cons: phone lines only work part-time, 1 DSL has NEVER worked, CONTRACTS ! more
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