this company is incredibly unprofessional, unhelpful, and generally rude. it is so frustrating trying to deal with a company like this. their customer sevice is substandard to say the least. they dont have the proper documentation to demand payment on a minimal copay amount of 25.00 even though i have the cancelled check proving i paid my copay on the date of service. when i asked a question the representative just sat silent. how can an intelligent person deal with a company like this? they have caused me a great deal of grief. i'm caring for a quadriplegic family member that is on hospice and now i have to deal with this? tsk tsk..
Pros: none!
Cons: rude, doestn have the proper documentation relating to a supposed debt
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