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Bad parts, bad repair, poor customer service - Review by citysearch c | Lewis Brothers Tire & Align

Lewis Brothers Tire & Align

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Bad parts, bad repair, poor customer service 5/15/2008

I had a repair done here, and ended up paying a small fortune for the work. When I checked the parts prices, I realized that the parts were only a small fraction of what I paid. I then read on the Lewis brothers website that they had used after market parts as well, so there was no explanation for the price I paid. Also, my vehicle was at this mechanic for a ridiculous amount of time...almost a full week! I have never had a repair take that long, even major ones. On top of all of this, the mechanic never even bothered to call me to let me know my vehicle was done! Afterwards, I had more problems with my vehicle that were related to the repair they had done, so I will never, ever take my vehicle to this mechanic again. Pros: Convenient to downtown Clayton Cons: No communication, poor quality parts, no guarantee on bad repairs more
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