So get this....I am a buiness owner on Newbury st. and I went to Winston's to get a floor plant for my business. I spent 600.00 on this beautiful dracaena. Couple months later after taking care of it as prescribed ( I swear) it wasn't looking so good....so I went back there to ask if someone could come take a look at it. Sure.....for fifty bucks!...Fifty bucks to walk A BLOCK and look at my plant ? Um...I just spent 600.00 at your store. Get's better. I was told by the lady....."people spend THOUSANDS with us....its just policy..." whatever lady. So they come look at it....apparently the plant is happy and okay...just flowering and going through some weird phase. Okay...2 months later....it REALLY LOOKS BAD....the leaves are all limp...not pretty. So i go back.....fifty more bucks later to walk a block ...I am told its has spider mite and is dying....no choice but to get rid of it....50 bucks to tell me my plant is dying....yah..thanks. I refused to let it go..i decided to give the plant some more time and love before tossing it as they advised.. .since their visit it has bloomed all new leaves....(its been about three months..) Oh and the "spidermite" .....was dust...I run my business with customer service as a first priorty and i know how to treat people....apparently at Winston's through their years of business......they forgot.
Pros: beautiful arrangements.
Cons: price....attitude.
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