How anyone can compare this place to a 5 star restaurant obviously has not dined in one. To be 5 star is a combination of quality of food, good service, and ambience. Which venetian moon does not possess top rankings in any of these areas. From the moment we walked in the place it was not pleasureable .. a woman with dark hair, I think she is supposed to be a hostess, far from made us feel welcome, it was poorly organized, she acted like we were inconviencing her .. Can you believe I am still waiting for my food..joking..I am sure some dishes are tasty, but the ones we had tried were weighed down too much with oil and the alfredo dish such as chicken and brocc had 0 taste not worth waiting forever for or even 5 minutes. On to the service that came along with this experience was non existent no one seems to know what they are doing from the hostess to the servers to the busers...disarry everywhere... these people would never last in a 5 star..As far as ambience..I think they were trying to project swanky and hip, but miss that all together..and in reference to the reviewer that wrote it was almost 5 star.. i am sorry but what is a martiniologist?? something they think is cool to say rather than saying sorry our service stinks..and why should you plan accordingly on your night out..isn't a restaurant supposed to accomodate you?? .. .Venetian Moon is what it is...an over-done basement in suburbia much like the clientelle that hung at the bar..over-done....spend your money in a real restaurant.....To the establishment...don't waste your time on a smug business response...We're not having a bad day..just a bad experience... more than once.....
more