We were sent her by referral several years ago for our cat.\r
She had a cyst growing in her ear and needed surgery to remove it.\r
We discussed options and complications of surgery but were never told it may not work!\r
They removed the cyst for $800, and then it regrew and was worse (it caused the cat to walk sideways, and to shake her head constantly, and goo would spurt out all over our walls, furniture and carpet). We had the surgery again to the tune of $1500, and still it grew back.\r
We were never informed that it may grow back the first time, and the second time we were told they were doing a more in depth procedure.\r
What they should have said was they wanted over 2K of our money.
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