This review is long overdue as Gary and I worked together on my wife's anniversary ring for three months last Fall. I originally called and made an appointment with Gary, telling him I wanted to create something nice but am quite inexperienced with diamonds. We sat together for 4-5 sessions, talking rings, diamonds, sapphires and baseball, not always in that order. He's a Red Sox fan but I over-looked that. I told him my budget and he cut that by more than half! Downselling a jewelry client? Well, after we came up with something we kind of liked, we sat back and mulled it over, than started again because after the education he gave me, I was able to get a better vision. Told him what version 2.0 was, which he really liked and then met with the person doing the work. He made one suggestion that would help me for the long term of the ring and we created it. My wife's 10th anniversary ring was a success, I looked like I actually knew something about jewelry and Gary threw in dinner for us! Saw the disgruntled customer experiences on Citysearch and you probably get that in all business but all I know is, I am happy, my wife loves her new ring and when I am ready to upgrade (jewelry, not wives!), I'll be back in the shop, sipping a cold one with Gary, creating a little more magic.
Pros: Gary works on your schedule
Cons: Not street level, so not sure where the business is
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