i've been to urban roots many times, but my last visit was my first with stylist kat who gave me an awesome new hair color that she recommended (over the one i had picked out) and i have to say i'm glad i listened, the color ended up complimenting me wonderfully... so all in all those stylists really have a knack for knowing what will look good on you! and to top it off they were having a buy one get one free on their styling products, so i ended up getting a 16 dollar conditioner for free!
Pros: Great customer service, ambiance, and stylists!
Cons: nothing!:)
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