My daughter and I were very much looking forward to our facials. But Spa Sasse was disappointing from the moment we walked through the door. We were made to feel like we were interrupting the young man behind the counter. Then as we were led in to the back to fill out the paperwork, we were told we had to find our own pens because they were out. The waiting room consisted of two chairs in a very tight space. It was very definitely not clean or tidy or pleasant . There was none of the ambiance you expect in a day spa. The young woman who gave me the facial did not communicate to me whatsoever. At one point I asked if what she was using was chocolate, and she said,"It sure is!" and that was our total conversation. She left me alone, in the middle of the facial, for a very long period of time without explaining before or after where she was going. I've had facials before, and this lacked many elements of a typical facial experience even though this was one of their more expensive choices from the spa menu. Possibly I should have asked for someone with more experience. Rather than leaving there feeling relaxed and blissful, as has been my previous experiences elsewhere, I left feeling very taken advantage of.
Pros: Open on Monday.
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