They towed my car from MY spot where I live. They charged me the $115 for parking in MY spot. Didn't listen to me, I was hung up on several times. One driver made me give him a $50 ""fee"" for him to push a button to put my car back down. I had to pay an extra $165 on top of my already high monthly rate. The only nice person there is Jackie. Nobody else would listen. If your lot is towed by Roberts look for another lot close by. You will not regret it.
Pros: They always answer the phone
Cons: They hang up on you and are not helpful.
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