I am having the exact same experience as the gentlemen who wrote before me. In addition, when they finally had my order ""ready"" there were tiles missing. They said they would UPS them to me and it has been two weeks. I just called the manager Balt and am waiting for a call back. I don't plan on holding my breath. Too bad because I do not plan on letting this go.
Pros: Price
Cons: Do not know how to run a business. Horrible.
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