this spa is by far and away the worst spa i have been to. they couldn't provide locks for the lockers in the bathroom...they were overbooked, literally not a seat to spare in the tiny waiting room. it was uncomfortable and far from relaxing. there was no care or comfort provided. if you are hungry, prepare to beg them to give you a menu...and don't expect them to come take your order, you'll have to stand around and wait for someone to help you. when the food does come, they will not inform you it has arrived.
while i received my facial, i listened to some sort of mix cd complitation that i'm guessing the staff brought it....don't get me wrong, i love john mayer, taylor swift, alicia keys, coldplay, etc.....but i don't want to hear it while i'm supposed to be soothed and relaxed. i'd have to say i didn't enjoy being scalded by water dripping off the steam machine on to my face either.
unprofessional. very disappointing.
Pros: can't think of one
Cons: the list is too long
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