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Good food, horrible waitstaff service - Review by citysearch c | Nicollet Island Inn

Nicollet Island Inn

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Good food, horrible waitstaff service 3/16/2008

Arrived for brunch at 12:45 with a reservation and was seated immediately. A waiter (Paul) finally came with some water a 2pm (over an hour later). While he provided suggestions on the menu, he didn't wait for us to actually order-- instead referencing that he had plates to clean up and that he'd stop back.\r \r He came back fifteen minutes later, and got our food and drink order.\r \r The food itself (all five courses) was excellent. However, during dessert they opened the blinds and several box elder insects fell down, one of which fell onto me. They also brought out the wrong dessert and incorrect drink for my partner.\r \r I wound up having to refill my own water glass for the meal since we never really saw the waiter again until he gave us the bill. Fortunately there was a pitcher nearby, although I never got the refill on my mimosa. By the time we finally got the bill it was 3pm. We waited for another half hour for him to come get the bill, and finally gave up and left a check on the table.\r \r Overall the food was good, but not good enough to make up for horrific wait staff service. If service isn't important and you don't mind the associated $30/person breakfast tab then this is a reasonable stop. If not, you're probably better off somewhere else. Pros: seated quickly, good food Cons: horrible waitstaff service, insects more
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