I have constant conectivity problems. The tech support on the phone operate out of a book and knows nothing about the systems. Wait time to get an indivual out to help you repair TWC systems 4 to 5 days (but the will connect you same day). When the tech come they call let the phone ring once and cancelled the appointment. Appointments are during working hours so take the day off work. When the problem is fix they do not know what was fixed but its fixed now call us if it happens again. (call and wait 4 to 5 more days and anthor day off work, but they never show up because they had an outage 2 days ago and cancelled all apointments and didnt tell you. TWC has no customer service. DO NOT GET THEM
Pros: they are everywhere
Cons: they dont provide service when it is needed
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