If you are just picking jewelry out of a case or ordering it out of a book, this place is probably fine. But if you want custom jewelry made, stay far away! We originally went in to see Gary in August of 07. We showed him pictures of rings we like and came up with the design of the ring. He said it would be 3-6 weeks for the wax to be made, then we would approve it and the ring would be cast. He said he would call us and keep us informed, never did. We called and called and went in to see him numerous times. He kept saying he was working on it. We eventually even picked out the diamonds without seeing the wax. Once again he said he would call. We waited and waited, finally we called him, and he acted like it was our fault for not being in touch. This was about five months after we first went in, still no wax. Eventually we called and said we were getting impatient and he said ok I will have the ring finished for you next week, and he would call. He never called and so we decided we were done and would be taking our business elsewhere.\r
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Beware because Gary really puts on an act and tries to be your best friend when you come in for the first time. Then he seems to fall off the face of the earth.
Cons: poor customer service
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