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Bad customer service - Review by citysearch c | Sushi Land Marinepolis

Sushi Land Marinepolis

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Bad customer service 3/20/2008

I would like to tell you about this place. It?s the best sushi alright, for many years I have come to this sushi place but last night I came in with a friend and our bill came to $16.00 I had with me $315.00 just took out of the bank. The person at the register was counting some receipts and when I looked I did not have enough by $1.00 so I gave him $100.00 he gives me back $4.00 I told him you owe me $84.00 he said no you gave me a $20.00 I asked him to call the manager the manager comes up and counts the till he says that the money is right in the till. Ok I worked in retail many years ago there is no way to count the till in just 5 min for a day worth of work at 7:00 pm this place has over 1, 000 people come in or more in a day. I gave the manager my phone number and told him there is no way you could have counted the till, so when you close tonight recount and call me. He recounted the till and called me that night and said the till was right maybe I lost that money or I am thinking to myself maybe my money has feet and they just walked away. So who ever comes to this place use a debit card or ask them to have the money on the counter before they give you your cash back especially if this is a big bill. more
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