While the pizza is usually good the delivery service has proven unreliable and the customer service in response to complaints is dismal. I realize that on weekends they may be busy but after being told that a delivery would take 45-60 minutes I called after an hour and a half and was told, ""it's on it's way"". The restaurant is less than 10 minutes from my home. More than a half hour later I called again to cancel the order and was told, ""sounds good"" in response. No apologies or efforts to improve the situation, just, ""sounds good"". I only received a ""sorry to hear that"" when I informed the employee I was speaking with that we would not be ordering again...no effort to improve the situation on his part.
Pros: Pretty good pizza
Cons: Poor customer service that doesn't seem to care about your satisfaction
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