After seeing their website, I made an appointment with Kim since her bio said she specialized in highlights and long hair. Well, I have never had such bad highlights in my life! I could have done a better job at home. My highlights were 3 different colors including bright rusty orange. It was starting to snow just as she was finishing so I thought that was the reason she was rushing me out. She really just didn't want me to look closely at the mess she had made of my hair! The cut I received was also very poor. Once I got home and really looked at my hair I was horrified. It really looked terrible. I didn't trust Kim to try to fix it, so I paid my old salon to redo my hair. The only reason I had gone to a new place was because my hair stylist was on maternity leave and I thought anyone could highlight hair. Boy was I wrong. Their salon also looks old and dirty and I was charged more than I usually pay at an upscale salon in East Memphis. Please do not go here...............you will regret it.
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