I recently moved to a complex which is managed by UNC. The community complex is ""gated"" or ""locked"" to the public and the public had to ""dial in"" from the directory to enter the premises. Since occupying the premises I had to set up electricity, gas and telephone service. I phoned UNC requesting to set up my name in the directory so that energy and phone service can enter the premises. UNC had promised to enter my information the following day. However, UNC failed on their promise and failed to carryout their obligation/s. As a result, I missed 7 appointments with PG&E and telephone service. In fact, phoned 12 times leaving messages with representatives (including management ""Roseanne"") and emails formally requesting their cooperation. Regardless, it's been over a month now and still the problem has not been resolved. Now, UNC is ignoring my phone and email requests. UNC does NOT act in a professional manner and fails to provide adaquate customer service. I am currently considering third party assistance with regards to my concerns.
Cons: No customer service, lies, fails to carryout their obligation
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