Well.. there's good reason. Jason is a commensurate professional. There was some snafu in the scheduling of my appointment. I arrived & the staff could find no record of my being scheduled to see Jason. It was odd, as I'd received a ""confirming your appointment"" call 48 hours before... Plus, I had taken the day off from work JUST for this color & cut with Jason. The staff were accommodating & bent over backwards to get things on track. They phoned Jason to see if he would come in. He agreed immediately, flew over by taxi & I was in the chair 30 minutes later. I was never made to feel that the error was mine, and as it turned out, it wasn't. 'Just one of those things... My hair is very difficult.. curly, coarse & over-processed. I had 3 colors going on: my field-mouse brown, 50-75% gray coming in, and this nasty orange mess that came of years in the Rocky Mountain sun & my over-the-counter hair color products. Jason had an idea, and I handed the reigns over to him...After all, he's the expert. I haven't had dark hair since I was 22 years old, and I'm pushing 50 now... It was scary, and I trusted him. He checked and double-checked with me to ensure that we were on the same page. Sort of like the surgeon that makes sure it's your left kidney he's removing... Uh, anyway... I left the salon with beautiful dark ringlets & a cut that was very flattering. He set me up with products that really work for my crazy mop. I'm grateful to Jason, and to the staff at Wicked Salon. Had the experience gone smoothly from the get-go, I would not have seen just how seriously they take customer service. Go! You'll be Thrilled that you did :0)
Pros: First-rate customer service and expertise
Cons: The hair dryers would be more comfortable if their height were adjustable.
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