i have ordered from Rome's for my office meetings for 2 1/2 years now...i consider the food great so i put up with the rude and lude comments that rome or who ever the togo order taker would continously make everytime i placed an order....i can take a joke but what is not funny is sending my order to the wrong suite number and not even acknowledge with a phone call, apology, discount NOTHING!!!! totally awful i worked in the restaurant business for 5 years and would have never treated a repeat customer this way! I suppose Rome's believes they are TOO MACHO for good customer service...asking and drooling over my shoe size over the phone just is not going to cut it guys!!! you have lost a whole company and myself as a customer...take a class on customer service ROMES because you guys are sad!!!!
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