I like their product line and was really hoping that this experience would be a good one. My appointment was with Batia who cut my hair and convinced me to color my roots although I was not planning on it. She quoted a price for cut and color which I agreed to. She colored my hair a much darker color then I wanted she also covered over my highlights which I asked her not to do.
Pros: Line of hair care products is very good
Cons: pushy, do not listen to customers, dismissive, not worth the money
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