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Excellent Customer Service and Repair - Review by citysearch c | Northwest Imports

Northwest Imports

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Excellent Customer Service and Repair 3/3/2008

I was extremely satisfied with my experience at NW Imports. My VW Jetta TDI's timing belt broke, and the engine repair was going to be very expensive. I researched various shops around Austin and found NW Imports to be the best choice. The customer service was excellent- they (especially Joe) answered all of my questions and gave me a very fair price for the repairs. The final bill was significantly less than what I was quoted at the VW dealership, and NW even did additional maintenance. My car is running great now, and I have NW Imports to thank. Pros: Thorough diagnostic, honesty, service, repair time more
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