Once this jeweler was a top choice in the area, but no more. Avoid at all costs! Do not buy at this store! They no longer stand behind their product.
When Sharvash, the original owner was in charge, he would stand by his work and honored the client relationship. Now after years of ownership changes and the business now be handed down to his daughter Arpanine, the serivce and customer relations have gone downhill.
After spending over $15K in jewerly there, I returned after 2 months with a defect that should have been easily fixed by them. Not only did they refuse to fix it, but they wouldn;t even discuss it in a civil manner. They instead shouted at us. The manner in which we were treated and engaged was outrageous. I have never in my life been treated so badly
My wife and I stormed out of the store and vowed to share this experience so others would not be burned.
These guys are not only interested in a quick buck and don't care about client relationships.
Pros: custom designs
Cons: poor quality and poor customer service
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