Hi, I don't usually respond to these blogs, but I happened to read the negative responses posted and could not stand idly by and allow this nonsense to continue. I have been a loyal customer of Spa Manhattan for many years and have referred several friends and family members. I have had nothing but superior quality services. I have had everything from hair, nails, body wraps, facials, massages and waxing. I have complete confidence in the staff here and am complimented immensely on my appearance whenever i receive a service from Spa Manhattan. I have seen "picky" customers at this spa. I have also seen the staff and owner bend over backwards to try and please these customers to no avail. Whoever posted the earlier comments is obviously one of these customers and is just the type that cannot be satisfied no matter what is offered to appease them. Trust me, this is no fault of Spa Manhattan. Obviously, the services, in particular the eyebrow waxes that is being critisized, could not have been as dramatically unprofessional as this customer is complaining of. Otherwise, why on earth would you go back 4 more times to the same spa? Sounds like this is more of a personal grudge instead of a legitimate business dispute. I've experienced first hand the professionalism of all the employees and owner of Spa Manhattan and know that there is no need that is gone unfulfilled or any complaint that is not completely satisfied. Again, every service Spa Manhattan offers is delivered with kindness and professionalism Its what sets them apart from other spas in this area. I will definitely continue to refer people to them and will follow them to their much anticipated move to Fountain Park.
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