The ambiance is nice enough. The food palatable. But they really screw you when the bill arrives. They misrepresented the pricing and denied any wrongdoing when challenged. In the end, our party didn't want to haggle or deal with the hassle and paid. We'll never return there, that's for sure. C&O managed to turn an enjoyable evening for our group into a nightmare. And all the singing of "Amore" won't make it go away.
Basically, this is what happened:
We booked for a group, including drinks. We were specifically quoted a price that "included drinks." When we arrived, there were bottles of Chianti sitting at the tables. So, no one drank anything else. Then the bill arrived and we were charged for both the all-you-can-drink prices AND the cost of the multiple bottles of wine! We wouldn?t have drank so much if we knew that those were not included in the all you can drink group package. I wonder how many groups they've bilked in this manner.
Pros: singing "Amore"
Cons: Unscrupulous business ethics.
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