After being told my laptop was beyond repair/data recovery with no diagnosis of the actual problem (and being charged for 2 hrs labor), I took the computer to someone else and they recovered the data for me in 30 minutes flat. Apparently it was a case of a broken motherboard which isn't that uncommon and is totally fixable (though in my case not worth it as I had a new computer on order). \r
I'm sure if you need someone to configure your outlook or something similar these guys can do it but as far as something more complex...? don't bother.
Pros: clean office
Cons: they have no idea what they are doing
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