I wanted my kitchen remodeled and I was willing to buy the pre-fabricated cabinets, find someone to tear out my kitchen and be the boss on my own job. What a nightmare that would have been. I received a couple of estimates from remodelers and one of them took 3 weeks to get back to me with a figure. Neither one of those guys was willing to coordinate any other sub-contractors like plumbers, electricians or any specialty job that needed to be done. So I would have been on my own. A friend of mine highly recommended Roy Faust and New Creations. His quote on my job came in about four thousand more than the other two quotes, but I would be getting CUSTOM CABINETS and someone who knew sub-contractors and someone who would coordinate all of them. I signed up pretty quickly with Roy. He gave me names and phone numbers of clients that he had worked for, he took me to one of his clients' houses to see the work and either he or his assistant, Leah, called me almost every day to let me know what was going on. Roy has his own crew that does most of the work, but he knows and has contacts of people that he has used before and he knows that he can trust their work and most importantly their word. If he feels that they are not accomplishing the best job possible, he lets them go. He just will not put up with it. The plumber that he had hired had been good in past jobs, but on my job the plumber was not following directions. And I was present when Roy was giving instructions, so I know what was supposed to be done. Roy got the job done correctly and I never had to deal with the plumber, nor did I have to pay anything extra for the corrections. All I had to do was have the confidence in Roy and his crew to get the job done right. I never once got upset about ANYTHING, I never had to. The cabinet maker, Scott, is an artist and all contacts that I had with anyone was a pleasure. And my kitchen? A dream come true. Marsha Krueger
Pros: Thumbs up, all the way.
more