I went in for an inverted bob cut after reading such great things about Ritual on Citysearch. First of all, the receptionist was extremely pleasant both when I called and when I arrived--something you don't often find in salons. I was about 15 minutes early for my appointment (the receptionist offered me some water or tea), and my stylist, Kim, came out of the back within 5 minutes of my arrival and took me over to the chair. She talked to me for a few minutes about what I wanted and asked lots of questions so she was sure I got what I wanted. As she began cutting my hair, she continued to clarify and check in with me to see if I wanted her to make any changes. She took a lot of time to give me what I really wanted, and did not become offended when I asked her to change a few small details. Throughout the cut she was very personable...none of that awkward silence you get with a lot of stylists. All in all, it was a great experience, and I will definitely be back!
Pros: Friendly, professional staff
Cons: None that I observed!
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