From the moment I arrived I felt like i was being rushed. They told me to pick a few dresses and come on back to the fitting rooms. I did so and went back. The dressing rooms are tiny and just have a curtain. Barely enough room for 2 people (takes 2 people to put on most wedding dresses.) I put on the dresses walked out and my consultant never said a word just stared at me. So i tried on another one.. same response.. nothing. While i was tring on dress 3 a walk-in bride showed up and my consultant went to help her. After that I was no longer being helped. As my mother and I stood there waiting for my consultant to talk to me we noticed she was talking and interacting and helping the walk in more. I did find a dress me and my mother loved, and when I finally got my consultant's attention again i ask her about how to order it. She asked me my size and i told her i didnt know because none of the size 6-8 dresses would zip on me. I then asked of she would measure me to see what size i would need. She measured me right there at the register infront of everyone.. how embarrising. I had on heavy clothing too. She measured me at a size 18, and told me I at that size i would have pay an upcharge for a bigger size. I didnt think the size was right because she measured me with my winter clothes on. I left feeling unhelped and frustrated. I went to a more people friendly shop, found the exact dress for 250.00 cheaper and got into and zipped a perfect size 12! Glad I left FBG, if i had ordered a size 18 dress and waited 3-4 months for it to come in and be way too big I would have cried.
Pros: Selection was ok.
Cons: Staff and building
more