I am in agreement with one detail in the previous reviews, these guys are very nice and courteous. But after my second experience with them I was NOT smiling. I had joined their ?Diamond Club? ($8/month) to get priority service. It included a free annual plumbing inspection. At that time I had five items that needed addressing (two leaky faucets, one toilet plugged often, two other toilets with small leaks). Their annual inspection took about 20 minutes. In that time they did not fix any of the problems I had identified to them; instead they gave me a list of ?recommended repairs? (mostly replacements) that cost upwards of $1000. I called a second plumber in for an opinion. He inspected my plumbing and fixed everything for under $150.
Pros: Friendly and courteous
Cons: Tried to sell me replacements I didn't need.
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