I sum up my experience by saying the customer service here is rude, unprofessional, and possibly not educated. I received two estimates for repairwork on my damaged passenger door. One was through insurance and one without. I called to clarify prices and make an apointment and spoke to Max the owner. He was impatient and rude from the beginning. He stated that I possbily needed a new door, which was confusing considering the estimate indicated I would not. He then quoted me a higher price . Max also quoted a higher price to go through insurance compared to the estimate I was given ($100 more). When I questioned him on this he became quite rude and said he didn't have that estimate, and that there are many bad people out there doing estimates??? Hello, this was someone from HIS shop! Max continued to be rude with each answer and contradicted himself. He really didn't like it when this was pointed out and eventually said, ""I don't have time for this,"" and hung up. Apparently he doesn't like it people realize they are getting ripped off and call him out on it. In the end, I never got a solid quote. As the owner of a small business, I value honestly and customer service and my business is thriving. Max apparently doesn't. So glad I did not use them. Save yourself the hassle, do not take your car here.
Pros: nothing
Cons: rude, dishonest
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