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Heartbroken - Solid Local Bar; consistently poor service - Review by citysearch c | Henry Street Ale House

Henry Street Ale House

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Heartbroken - Solid Local Bar; consistently poor service 2/22/2008

Many of us dream of having our own local pub, like in the one in the old tv show, Cheers. Henry Street Ale House was that place for me, my husband and many of our friends. For many years we suffered through one insult after another by their wait staff (which changes often) because hey - the food was good and the beer was great. (A very good selection for a small bar.) BUT - on two occasions they just went too far - once the waitress picked an argument with my pregnant friend, and on another occasion the bartender picked a fight with my dad (who was not drinking) for no apparent reason. I desperately want to love this place - it's dark, cozy, and a real neighborhood place - but I just wish they would start over and get great staff. I am not asking for four star service - just a place where I can drink with friends and relatives without worrying about whether they will pick a fight with us. Please, please improve your service!! Pros: Beer Selection Cons: Service - terrible! more
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