I took my daughter and a friend to see the hannah montana movie at salem valley 8 on the evening of 2/2/08 and paid $36.99 for the two of them to see the movie, and I went to see mad money which was $4.89 and of course we got popcorn and drinks and that equaled around $21.00. I went into the movie (mad money) and I was freezing and so was everyone else,so i went and asked the young man at the concession stand why it was so cold in the movie room;and he informed that the heater had a problem and stopped working that morning so after paying around $53.00 I was very upset especially since they did not inform anyone and there were not any signs posted about the whole theater not having any heat.
Pros: good customer service from concession stand crew (teens)
Cons: no heat in theater,and no warning about problem
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