Our exposure to the Plano Nicola's was limited. We never got as far as getting water never mind any food. We knew, and liked, the Galleria restaurant that closed prior to the Plano relocation. We arrived for our reservation, and were seated promptly. We waited and waited ... and finally a brusque waiter asked if we wanted bottled or tap water. Then we waited and waited to see him again. We had no menus, no water and nobody interested. We had time to look around and saw a busy place with few people with food and even fewer wait persons in evidence. It was a Friday night (2/1/2008). Perhaps this place was just having a bad night, but it sure looked as if no-one was in charge/or managing the place. We had hoped for good northern Italian but we went down the street to Naan (Korean/Asian) where the service was prompt and courteous and the food pleasing.
Cons: No manager visible; appalling service
more