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Horrible Customer Care - Review by citysearch c | Mt Fuji Japanese Steak House

Mt Fuji Japanese Steak House

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Horrible Customer Care 2/9/2008

barguide Provided by Partner
Had Birthday reservations for 7pm. They sat us on time. Service was very slow and rude. We sat there with our drinks for over an hour without any food. We then had to track down the manager. Continued to sit for another hour and a half. We would have left but the birthday party was to big. We did not get a cook until 9:45pm. Bills came out and the manager charged us for the whole meal. Manager said he would only take off the Soda pop and water. Manager was very rude. Have never been treated so wrong by a place on someone's birthday. Manager continued to tell us that " Oh well you poeple ate" . I will never go back there and I recommend that No one goes there again. NO ONE SHOULD EVER BE TREATED THAT WAY ON THERE BIRTHDAY!!!! Pros: Seated promptly Cons: Horrible Customer Care, Over priced food, Horrible for birthdays more
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