The doctors and staff were amazing here. My young daughter had come in with a laceration that required stitches. The nurses were very compassionate and caring with my daughter. They explained every step of the process to us. And even though it was very emotional for my daughter and I, they were very professional and calm (my daughter was screaming her head off). They treated us with respect and genuine concern not just another patient to check off their list. The whole process was very efficient as we were out of there in about an hour. I totally appreciate the intimate feel of a local community urgent care facility here in Irvine. As to the poor reviews of billing concerns, my experience was exactly the opposite. My insurance claims went through normally without a hitch.
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