Oh how I wish I had read the reviews before I called them!! I was so happy to finally have a need to buy from Gringer & Sons..I was delighted to us a Mom and Pop shop, and especially happy that Gringer & Sons had stood the test of time and had been in business for almost a hundred years. It is by far, the WORST customer service I have ever encountered. ""Alan"" the owner? Manager? One of the ""SONS""??? Was dismissive and arrogant, and has never heard the expression ""the customer is always right"".... do NOT, and I repeat, do NOT, buy anything from them, unless you want a big &%$#& headache! Never again!!!
Cons: arrogant and dismissive staff
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