I'm writing only to emphasize how bad the customer service at Lake Electronics is. I've been without my TV so long im starting to feel like I lost a family member. I called three times already and Im still not convinced they've even looked at it yet. They have had the set for 5 weeks already and they havent even called me once. When I called them they acted like i was inconvieniencing them to even ask "" I was wondering if you could tell me what you found wrong with the TV"". I wouldnt care if it took some time , even this long , but at least call me one time and acknowledge that you realize I'm without my $2300 TV . I had this same TV repaired before at Lake and it took three weeks which wasnt so bad I now realize. But I did have a good enough experience the first time to go back. SO I really dont know what to think. I feel like the TV is in good hands when it comes to qualified technicians are working on it, however the lack of common courtesy combined with how long it is taking is making me feel like this is the last time they will be taking my hard earned money.
Pros: Experienced technicians
Cons: No Communication
more