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Talk to superviser Karen - collecters won't listen - Review by citysearch c | Hampton Roads Finance Corporation

Hampton Roads Finance Corporation

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Talk to superviser Karen - collecters won't listen 12/3/2008

I was lay off when I got Mersa in my knee and had to miss work. I had to move to my parents and had just bought my truck. no money, no way to pay so I lay low until working again. they called and left messages I had nothing to give after borring a 1/2 payment no one had anything to help. The guy kept saying I had to give it back and acted like I didnt pay on purpose. When I called back and asked for the superviser I got Karen Candle. When I said I didnt want no trouble and would bring back my truck she asked me questions and actually listen to my problem. Instead of making me feel stupid she stopped the repo and fixed up my payments for catching up over may paydays. She gave me a number right to her and figured out how to split up payments to to come out of my check automaticly so my rent gets paid on time. She called to check on me and took extra time to explain what was going on. She doesnt take no stuff but she knows how to help i would call her more
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