I have been with Fort Knox for 5 yrs. I called them to find out how to discontinue my account and was instructed to write a letter requesting cancellation the month of the expirtation of my account. I have called 6 times, been promised 6 return calls and have received none. This has been within a three month period. I would not recommend this company under any circumstances even if it mean doing without security service.
Pros: There are none
Cons: Neglectful customer service; will not discontinue service after contract expiration
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