I move allot and found Barragan's on my own. I have learned over the years to ask allot of questions and for the type of stylist that I want and not just who is available. I interview with the stylist prior to my cut, color etc. I have one who styles my hair and another who colors it. I have two different people I use for my eye brows. I know what a bad cut and color is and I can understand why people who do not get what they asked for can be upset. But what homework did you do on the stylist? Did you ask how many years of experience did she have? Did you explain the condition of your hair and if this person was best suited to deal with the situation? I have not been to any salon that refunds your money the best they can offer is to fix it! As for their receptionist, yes I can agree they are not personable and it is why I rated this a four instead of a five but I have to be real, I am in El Paso Texas not New York, California or Hawaii were the demand for service is greater. The Salon itself is beautiful and my stylists are the best!!
Pros: My stylist has been doing hair for over thirty years and her relatives is one of the founders of this salon
Cons: Receptionist are not trained in proper professional Etiquette!
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