This guy with the negative review is insane. He posted elsewhere and under different names that we ripped him off. How did we rip him off if he was angry at the timeliness of receiving the quote and no money was ever exchanged??? This is a crazy time of year for our company and any other company in the fireplace and chimney business. We tried apologizing to him for the delay and he continued to make harassing phone calls to the office in crazy rants and using profane language to the office staff. Way out of line. I feel bad for the company that he does hire to do the work.
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