It took them a whole month to get an approval from my warranty company. I placed the service call on October 18th when my TV did not have a clear picture and there were line running through the picture, as of two weeks ago they have not come out to fix the TV and now i get no picture at all. As of today, 11.24.08, they still have not come out. So i do not recommend this company at all!!!!!!!!!!
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