While the service at Lake Regional Urgent Care Center in The Villages, Florida is fine there billing system and personnel are not up to speed on servicing Government TriCare Claims. They inappropriately charged me for a cost share which was not due or owed. Even after receiving the Explanation of Benefits that showed I was not responsible they refused to refund my payment. I had to go to Visa and dispute the charge to finally get results.
Pros: Care was adequate
Cons: Billing
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