Ok, here's my story to tell... my children and I have been patients of Dr. Nguyen's for about 3 years now. We usually just come in twice a year for our cleanings and x-rays and check-ups and maybe some minor fillings, nothing major, nothing spectacular. But it wasn't until this past weekend that I really was appreciative of the his services. I had been postponing removing my wisdom teeth for the longest time because they were not bothering me. I had been feeling soreness and tenderness around the gum area on and off all week and on Saturday, the pain became unbearable and I did not know what to do. I didn't want to just find any dentist that was open on a Saturday to go too, I did try to call Dr. Nguyen's office even though I knew he was closed. Well, he had an answering services that takes calls and messages 24 hours a day, and they said they would relay the message to the doctor. Well, it was about 6:30 on a saturday, I wasn't expecting to hear back from them until probably Monday. But, within the hour Dr. Nguyen had personally called me back, and because I was a current patient he offered to call in a prescription for me to hold me off til he can see me on Monday. I was soooo relieved, soooo glad. I mean I can't explain the feeling of knowing the physical pain you're experiencing is going to be relieved. And of course, I was in his office bright and early Monday morning. All in all, I am very happy with the extra effort Dr. Nguyen had provided me and I would most definitely refer my friends and family. :)
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